Let's Find a Way Forward
Taking the first step towards resolving a dispute can be difficult. You do not need to have everything figured out before contacting us.
Email Address
jbluttig@mediationsolutions.co.za
Phone Number
Telephone: 064 379 0966 WhatsApp: 064 379 0966
Head Office
438 Walter Bunton Road Garsfontein Pretoria
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Tell us briefly about your situation and we can explain how the mediation process works and whether mediation may be appropriate for your circumstances.
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Frequently Asked Questions
Clear Answers to Common Questions
Mediation is a structured process where an independent mediator helps parties communicate, negotiate and explore possible solutions to a dispute.
No. The mediator remains neutral and does not decide the outcome. The parties themselves determine whether an agreement can be reached.
Mediation is conducted in a confidential environment, subject to the applicable rules and circumstances of the mediation.
Mediation generally requires the parties to agree to participate in the process.
Mediation can be used for a wide range of disputes, including family, parenting, civil, commercial and workplace matters.
Family mediation can address matters concerning children, with their best interests remaining an important consideration. The way children may participate depends on the circumstances and appropriate professional guidance.
Yes. Where appropriate, mediation can be conducted through online meetings, offering flexibility for parties who cannot attend the same location.
Where the parties reach an agreement, the agreed terms can be recorded appropriately, depending on the nature of the dispute.
Mediation does not guarantee a settlement. If an agreement cannot be reached, the parties can consider what other options may be available to them.
The length of mediation depends on the nature and complexity of the dispute, the number of parties involved and how much needs to be discussed. Some matters may be resolved in a single session, while more complex disputes may require additional sessions.